Frequently asked questions.
Quick answers about transportation, services, donations, volunteering, partnerships and planned outings.
What services does Mattie & Pearl Community Services provide?
Transportation assistance, errands and grocery support, companionship and wellness visits, social outings, community referrals, volunteer support and limited emergency needs assistance.
Who can request services?
Seniors, caregivers, family members and community partners may contact the organization to ask about support for seniors and underserved individuals in Miami and surrounding communities.
How do I request transportation?
Use the request form, email mattieandpearlservices@gmail.com or call 786-318-7243 with the pickup address, destination, preferred date and mobility notes.
How far in advance should I request a ride?
Transportation requests should be submitted in advance when possible. Availability must be confirmed by a representative.
Do you provide emergency transportation?
Emergency or urgent needs may be reviewed based on availability. Call 911 for medical emergencies or immediate safety concerns.
Can family members request services for a senior?
Yes. Family members and caregivers can request support and share the best contact person for follow-up.
How can I donate?
Use the Donate page to start a giving conversation by phone or email while the final donation processor is confirmed.
Are donations tax-deductible?
Please contact the organization directly for the most current tax-exempt and donation documentation.
How can I volunteer?
Visit the Volunteer page or email the organization to ask about event support, wellness check-ins, outreach, administrative help and outing support.
How can my business, church, or organization partner with you?
Visit the Sponsors & Partners page to share your interest in transportation support, event sponsorship, referrals, in-kind donations or community partnerships.
Do you coordinate trips, outings, and cruises for seniors?
Yes. Mattie & Pearl coordinates social outings, planned trips and cruise interest lists as part of community engagement work.
How do I contact the organization?
Call 786-318-7243, email mattieandpearlservices@gmail.com or visit the Contact page.